F.I.T. Aviation
  • - FBO/Customer Service/Dispatch
  • FL, USA
  • Full Time

 

Description of Duties

The Line Services Technician will be the first point of contact for F.I.T. Aviation's customers, Flight Instructors and students on our ramp. Line Service Technicians are responsible for assuring that all F.I.T. Aviation aircraft are properly fueled and oiled before each flight, as well as providing fuel and customer service to transient traffic.

Primary Duties

• Ensures that proper Federal Aviation Authority and Transportation Security Administration rules and regulations are followed at all times
• Marshals aircraft to and from parking area using international hand signals
• Provides exemplary customer service to all fight arrival members
• Maintains fuel storage farm and comply with all quality control procedures
• Drives refueling trucks and towing equipment
• Provides fuel service for jet, turboprop and reciprocating engine airplanes and helicopters with either jet aviation kerosene or low lead aviation gasoline using 1,000 through 3,000 gallon fuel trucks
• Assists passengers with luggage load and unload, as necessary
• Maintain two-way communication with customer service desk using two-way radios
• Tows aircraft in and out of the hangar for servicing, repairs, storage and/or parking, as needed
• Cleans the interior and exterior of ground support vehicles and equipment, as needed
• Operates ground power unit for external electrical power
• Makes and delivers coffee, ice, catering, etc. to customers, as needed
• Strong customer service skills and the ability to follow protocol for maintaining a safe working environment are of the utmost importance in this position
• Light equipment maintenance and general upkeep of airport facilities

  • Maintain FIT Aviation's aircraft wash detailing program

Secondary Duties

• Other duties as assigned by the Line Services Supervisor

Other

• Weekends and holidays are mandatory

Education Requirements

• High School Diploma or GED
• Training in 14CFR139.321 preferred

Experience and Skill Requirements

• Maintains a professional and courteous demeanor with all employees, students, and guests;
• Must be dependable and able to work with minimal supervision;
• Must follow all safety policies and procedures;
• Must maintain a positive attitude and professional image;
• Must have computer skills;
• Must be able to read, understand, and interpret instructions and information using the English language.
• Must be willing to work a flexible schedule including weekends, evenings and holidays
• Previous customer service experience and general aviation knowledge preferred
• Knowledge of TFBO sales/inventory software preferred

Physical and Ergonomic Information and Requirements

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the university may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. F.I.T. Aviation LLC shall cooperate to the fullest extent to comply with the Americans with Disabilities Act and any existing State or Federal statutes or regulations governing workplace-employee accommodations.

 

Physical Requirements

X

Seeing

X

Hand

 

Floating/Swimming

X

Color Perception

X

Finger

X

Lifting ( 50 pounds)

X

Hearing/Listening

X

Climbing

X

Carrying ( 50 pounds)

X

Clear Speech

X

Driving

 

Ability to Move Distances

X

Touching

 

Travel

X

Pushing/Pulling

X

Dexterity

X

Kneeling

X

Walking, Running  

 

Mental/Reasoning Requirements

X

Reading - Simple

 

Writing- Complex (Technical)

X

Analysis/Comprehension

X

Reading - Complex

 

Clerical

X

Judgment/Decision Making

X

Writing - Simple

X

Basic Math Skills

X

Concentration

 

Work Environment

X

Shift Work

X

Outside

X

Power Tools

 

Works Alone (rarely)

X

Extreme Heat

X

Moving Objects

X

Works with Others

X

Extreme Cold

 

Recreational Activities/Sports

X

Verbal Contact w/Others   

X

Noise

X

Fumes/Odors

X

Face-to-Face Contact

X

Mechanical Equipment

X

Hazardous Materials

 

Inside

X

Electrical Equipment

X

Dirt Dust



Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

This document describes the essential functions and knowledge, skills, and abilities required of my position and in no way creates a contract of employment with the university. I understand that my employment with the University is considered at- will, meaning that either the University or I may terminate this employment relationship at any time with or without cause or notice.

If interested in this position, use the following link to apply for this position. http://fitaviation.hirecentric.com/jobs/

F.I.T. Aviation, LLC is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or protected veteran status, and will not be discriminated against on basis of disability.

F.I.T. Aviation, LLC is an E-Verify employer.




This position has been closed and is no longer available.
F.I.T. Aviation

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